EduRemarks User Guide
Everything you need to know to use EduRemarks effectively. From setting up your school to generating report cards, managing CBT exams, and supporting your students.
Browse Documentation
Jump straight to the topic you need.
Getting Started
Quick start guide for new administrators and teachers.
Digital Wallets & Payouts
Multi-role wallets (Schools, Staff, Students), 4-digit PIN security, instant bank withdrawals.
Academic Management
Classes, subjects, sessions, terms, and curriculum setup.
CBT Exams
Computer-based testing, question banks, and exam management.
Result Processing
Grade computation, broadsheets, and cumulative results.
Student Portal
Student dashboard, results, exams, and performance tracking.
Report Cards & Transcripts
Generate and download report cards and academic transcripts.
Admissions
Online applications, admission letters, and enrollment.
Messaging & SMS
Send SMS alerts, notifications, and bulk messages.
ID Cards
Generate student and staff ID cards with custom templates.
Finance & Billing
Manage your EduRemarks subscription and billing.
Security
Account security, permissions, and data protection.
Support
Get help, contact support, and access resources.
Getting Started
Follow these steps to get your institution up and running in minutes.
Register Your School
Create your institution account at the signup page. Choose your school type (K-12 or Tertiary), enter your school details, and complete registration.
Configure Your School
Set up your academic sessions, terms, classes (or departments for tertiary), subjects, and grading system from the Academic Management page.
Add Students & Staff
Import students via CSV or add them manually. Assign classes, create staff accounts with appropriate roles, and generate ID cards.
Start Using EduRemarks
Enter assessment scores, create CBT exams, generate report cards, send SMS notifications, and leverage analytics to improve outcomes.
Key Platform Capabilities
Result Management
Automated grading, broadsheets, cumulative reports, and instant digital report cards for every student.
CBT Assessments
Secure computer-based testing engine supporting thousands of concurrent students with anti-cheat measures.
Academic Management
Complete curriculum, class scheduling, subject allocation, and term/session management.
Student Information
Dynamic ID generation, bio-data management, and secure lifelong academic records for every student.
Institution Billing
Flexible credit-based and subscription billing models with automated invoicing and payment tracking.
User & Role Management
Granular role-based access control for administrators, teachers, students, and support staff.
Messaging System
Automated SMS alerts, bulk messaging, and in-app notifications for parents and students.
Admissions
Online application portals, admission processing, and enrollment management workflows.
ID Card Generation
Customizable student and staff ID card templates with instant PDF generation.
System Security
AES-256 encryption, role-based access, audit logs, and secure cloud backup.
Platform Modules
Comprehensive guides for every platform module organized by domain.
Academic Management
Sessions, terms, classes, subjects, curriculum, and grading configuration.
Read GuideResult Processing
Automated grading, broadsheets, cumulative reports, and transcript generation.
Read GuideStudent Portal
Student dashboard, results, exams, CBT, performance tracking, and downloads.
Read GuideDigital Wallets & Payouts
Multi-role digital wallets for Schools, Staff, and Students with NUBAN accounts, 4-digit PIN, and bank cashouts.
Read GuideAdmissions
Online applications, admission letters, enrollment workflows, and form management.
Read GuideFinance & Billing
Platform billing, subscription management, invoicing, and payment tracking.
Read GuideID Card Generation
Custom templates, bulk generation, and PDF download for student and staff IDs.
Read GuideDigital Wallets & Instant Payouts
Universal digital wallet architecture across Schools, Staff, and Students — featuring dedicated Sterling Bank virtual collection NUBANs, 4-digit PIN security, instant bank withdrawals, and automated SMS & Email receipts.
1. School Institutional Wallets
Every school automatically gets a dedicated Sterling Bank NUBAN Virtual Account and Flutterwave Payout Subaccount with zero KYC/BVN friction for instant tuition collection.
2. Staff Personal Wallets
Teachers & staff have personal wallets to receive salary disbursements, exam bonuses, and allowances with 1-click cashouts to their Nigerian bank.
3. Student Fee Wallets
Students and parents fund digital wallets for 1-click tuition settlement, automated receipts, balance tracking, and refund cashout capabilities.
4. 4-Digit Security PIN
Every debit, fee payment, and bank withdrawal requires a cryptographic 4-digit Transaction PIN to prevent unauthorized transactions.
5. 100% Operational Bank Cashouts
Direct bank transfers to all Nigerian commercial banks with a transparent 1.5% Super Admin platform charge recorded on a dual-ledger audit trail.
6. Bidirectional SMS & Email Alerts
Instant SMS alerts via Termii and branded email receipts dispatched to Students, Parents, Schools, and Super Admin for every transaction.
Your 4-digit Transaction PIN is required to authorize all fee payments, transfers, and bank cashouts:
- Navigate to My Wallet from your dashboard or sidebar navigation.
- Click "Set Transaction PIN" (or "Change PIN").
- Enter your chosen 4-digit numeric PIN and confirm it.
- Save your PIN. It is hashed cryptographically and will be requested on every transaction.
- Go to Student Portal > Fees & Payments.
- Select the fee you wish to pay (e.g. 1st Term Tuition, Exam Fee, PTA Levy).
- Choose "Pay with Wallet".
- Enter your 4-Digit Transaction PIN to authorize the debit.
- Once confirmed, the fee is recorded as paid, your wallet balance is updated, and both you and the school receive instant SMS & Email payment receipts.
Note: Students can also pay directly via Flutterwave card/bank transfer checkout or direct school bank deposit.
Schools, staff, and students can withdraw wallet funds directly to any Nigerian bank:
- Go to My Wallet and click "Withdraw Funds".
- Select your destination bank and enter your 10-digit NUBAN account number.
- Enter the amount you wish to withdraw (Minimum ₦100).
- Review the live fee calculation (e.g. 1.5% Super Admin platform processing charge).
- Enter your 4-Digit Transaction PIN and click "Confirm Withdrawal".
- The payout is dispatched immediately to your bank, and transaction alerts are sent via SMS and Email.
| Transaction Event | Recipient | SMS & Email Notification Details |
|---|---|---|
| Student Fee Payment | Student / Parent | Instant SMS and branded email receipt confirming fee name, amount, reference, and remaining balance. |
| Fee Inflow | School Management | SMS & Email alert notifying school admin of student name, admission number, fee title, and wallet credit. |
| Bank Withdrawal | Withdrawing User | SMS and email statement detailing payout amount, processing charges, and destination bank. |
| Platform Commission / Revenue | Super Admin | Real-time SMS and email alert to EduRemarks Super Admin on fee earnings and payout statuses. |
Academic Management
Set up and manage your school's academic structure including sessions, terms, classes, and subjects.
Sessions & Terms
Academic sessions define your school year (e.g., 2025/2026). Terms divide the session into periods (e.g., First Term, Second Term, Third Term). Only one session and one term can be active at a time.
- Go to Admin Dashboard > Academic Management
- Click "Add Session"
- Enter the session name (e.g., "2025/2026")
- Set the start and end dates
- Click Save to create the session
Note: Only one session can be active at a time. Activate a session when you're ready to start entering scores for that period.
- Go to Admin Dashboard > Academic Management
- Click "Add Term"
- Select the parent session
- Enter the term name (e.g., "First Term")
- Set the start and end dates
- Click Save
Classes & Subjects
Classes organize students into groups (e.g., JSS1, SS2 for K-12; or departments for tertiary). Subjects are assigned to classes through the curriculum.
- Go to Academic Management > Classes
- Click "Add Class"
- Enter class name (e.g., "JSS1", "SS2")
- Select the section/arm if applicable
- Click Save
- Go to Academic Management > Curriculum
- Select the class you want to configure
- Click "Add Subject"
- Choose from existing subjects or create a new one
- Assign a teacher to the subject (optional)
- Click Save
For tertiary institutions, classes are replaced by departments. Each department has its own courses, lecturers, and students.
- Go to Academic Management > Departments
- Click "Add Department"
- Enter department name and code
- Assign a HOD (Head of Department)
- Click Save
Grading System
EduRemarks supports both K-12 and tertiary grading systems. Configure your grade boundaries and letter grades to match your institution's standards.
K-12 Grading
Uses letter grades A1 through F9 with percentage-based averages. CA1 (20) + CA2 (20) + Exam (60) structure.
Tertiary Grading
Uses A through F grades with GPA/CGPA computation. CA (40) + Exam (60) structure with credit units.
CBT Exams
Create, manage, and conduct computer-based tests with enterprise-grade security.
Build Question Bank
Create questions with multiple choice options, set correct answers, and organize by subject and topic.
Create Exam
Set exam title, duration, number of questions, randomization settings, and anti-cheat options.
Assign Students
Assign the exam to specific classes or departments. Students receive access at the scheduled time.
Review Results
View instant results, performance analytics, and generate CBT reports for each exam.
Key CBT Features
Question Randomization
Automatically shuffle questions and answer options for each student to prevent cheating.
Auto-Submit Timer
Exams automatically submit when time expires. Students receive warnings before submission.
Anti-Cheat Measures
Tab-switch detection, full-screen enforcement, and IP logging for exam integrity.
Bulk Import
Import questions from CSV or Excel files for faster exam creation.
- Go to Staff Dashboard > CBT Builder
- Click "New Exam"
- Enter exam title, select subject and class
- Set duration (in minutes), number of questions to attempt
- Enable randomization and anti-cheat as needed
- Add questions manually or import from CSV
- Click "Publish" to make the exam available
- Log in to the Student Portal
- Navigate to Exams or CBT section
- Select the available exam and click "Start Exam"
- Answer questions by selecting options
- Use the navigation panel to move between questions
- Click "Submit" when done (or auto-submit when time expires)
- View your score immediately after submission
Result Processing
Automated grade computation, position ranking, broadsheets, and cumulative results.
How Result Processing Works
EduRemarks automatically computes grades, positions, averages, and cumulative results once scores are entered. The system supports both K-12 and tertiary grading systems.
- Go to Staff Dashboard > Assessment Entry
- Select the class, subject, and assessment type (CA1, CA2, Exam)
- Enter scores for each student (or import via CSV)
- Click "Save Scores"
K-12: CA1 (20 marks) + CA2 (20 marks) + Exam (60 marks) = 100 marks total
Tertiary: CA (40 marks) + Exam (60 marks) = 100 marks total
Once scores are saved, EduRemarks automatically:
- Computes the total score for each student per subject
- Assigns letter grades based on your configured grading system
- Calculates class averages and positions
- Updates cumulative records (for tertiary: GPA/CGPA)
- Generates remarks based on performance
- Go to Staff Dashboard > Generate Reports
- Select the class, session, and term
- Choose the report template
- Click "Generate" to create PDF report cards
- Download or print the generated reports
A broadsheet shows all students in a class with their scores across all subjects in a single table. This is useful for comparing performance across subjects.
- Go to Staff Dashboard > Generate Reports
- Select the class and term
- Choose "Broadsheet" as the report type
- Click "Generate"
Grading Systems
K-12 Grading (WAEC/NECO Style)
Letter grades from A1 (Excellent) to F9 (Fail). Percentage-based averages with class positions and remarks.
C4 (60-64) Credit • C5 (55-59) Credit • C6 (50-54) Credit
D7 (45-49) Pass • E8 (40-44) Pass • F9 (0-39) Fail
Tertiary Grading (GPA/CGPA)
Letter grades from A to F with grade points. GPA computed per semester, CGPA cumulative across all semesters.
C (50-59, 3pts) Good • D (45-49, 2pts) Fair
E (40-44, 1pt) Pass • F (0-39, 0pts) Fail
Student Portal
A personalized dashboard where students can view results, take exams, track performance, and download documents.
Student Portal Features
Dashboard
Overview of academic performance, upcoming exams, recent results, and quick actions.
Results
View term results, report cards, and cumulative academic records.
CBT Exams
Take computer-based tests, view exam schedules, and check scores.
Performance
Track performance across subjects with charts and analytics.
Transcripts
View and download official academic transcripts.
Assessments
View assessment schedules, scores, and feedback from teachers.
- Go to the Student Portal login page or click "Student Login" on the homepage
- Enter your admission number and password
- Click "Login"
- You'll be redirected to your personalized dashboard
First time? Your default password is usually provided by your school admin. Change it after first login for security.
- Log in to the Student Portal
- Go to Results or Reports
- Select the session and term
- Click "Download Report Card" or "View Transcript"
- The PDF will open in a new tab for download
Note: Results are only available after your school admin has generated them. If you see "No Results Available," contact your school.
Admissions Management
Manage online applications, review documents, approve candidates, and generate admission letters.
Configure Portal
Set up admission requirements, application fees, deadlines, and required documents from the Admission Config page.
Share Application Link
Share your public admission form URL with prospective students. They can apply online and upload documents.
Review & Approve
Review applications, verify documents, approve or reject candidates, and track application status.
Generate Letters
Generate and send admission letters to approved candidates. Track enrollment status.
Messaging & SMS
Send SMS notifications, bulk messages, and alerts to parents, students, and staff.
Bulk SMS
Send SMS messages to thousands of recipients at once. Perfect for announcements, reminders, and alerts.
Targeted Campaigns
Send messages to specific classes, departments, or user groups (students, parents, staff).
Delivery Reports
Track message delivery status, view SMS balance, and monitor campaign performance.
Scheduled Messages
Schedule SMS campaigns to be sent at specific dates and times.
- Go to Admin Dashboard > SMS Campaigns
- Click "New Campaign"
- Enter campaign name and message content
- Select recipients (all students, specific class, parents, staff)
- Review the estimated SMS count
- Click "Send" to dispatch immediately or "Schedule" for later
Report Cards & Transcripts
Generate professional A4-format report cards and academic transcripts.
Report Cards
Report cards include student information, subject scores, grades, positions, class averages, teacher remarks, and school branding. Available in premium A4 format with watermarks.
- Go to Staff Dashboard > Generate Reports
- Select the class, session, and term
- Choose the report template (default or custom)
- Select students (all or specific students)
- Click "Generate Report Cards"
- Download the PDF or print directly
- Go to Staff Dashboard > Generate Transcript
- Select the student or batch of students
- Choose the session range (e.g., all sessions or specific sessions)
- Click "Generate Transcript"
- Download the official transcript PDF
Note: Transcripts are available for both K-12 and tertiary institutions. Tertiary transcripts include GPA/CGPA computation.
- Log in to the Student Portal
- Go to Reports or Transcript
- Select the session and term
- Click "Download Report Card" or "Download Transcript"
Note: Students can only download results that have been generated by their school. If no results are available, you'll see a message indicating results haven't been published yet.
ID Card Generation
Generate professional student and staff ID cards with custom templates.
Choose Template
Select from multiple ID card templates. Customize colors, layout, and fields to match your school branding.
Select Students/Staff
Choose individual students or select entire classes/departments for bulk ID card generation.
Configure Fields
Include photo, name, admission number, class, signature, barcode, and other fields as needed.
Download PDF
Generate the ID cards as a PDF file. Print on card paper or send digitally to students.
- Go to Admin Dashboard > ID Cards
- Browse available templates and select one
- Choose the class or department
- Select the students to include
- Preview the ID cards
- Click "Generate PDF"
- Download or print the generated ID cards
Universal Wallet & Financial System
Comprehensive multi-tier digital wallet architecture powering seamless fee collections, disbursements, earnings, and instant bank cashouts across Schools, Staff, and Students.
School Institutional Wallets
Every school automatically receives a dedicated Flutterwave Payout Subaccount and NUBAN virtual collection account with zero KYC bottlenecks.
Staff Personal Wallets
Teachers and staff manage salaries, allowances, and reward disbursements with instant payouts directly to Nigerian commercial bank accounts.
Student & Parent Wallets
Students and parents fund digital wallets for 1-click tuition and fee payments, complete with instant receipts and balance tracking.
4-Digit PIN Protection
All wallet debits, fee settlements, and withdrawals are secured by cryptographic 4-digit Transaction PIN authentication.
100% Operational Bank Payouts
Instant bank transfers to any commercial bank in Nigeria with automated Super Admin platform processing charges (1.5%) and dual-ledger reporting.
Bidirectional SMS & Email Alerts
Instant SMS and email notifications dispatched to students, parents, schools, and super admin for every payment, top-up, and withdrawal.
Your 4-digit Transaction PIN is required to authorize all fee payments, transfers, and bank cashouts:
- Navigate to My Wallet from your dashboard or sidebar.
- Click "Set Transaction PIN" (or "Change PIN").
- Enter your chosen 4-digit PIN and confirm it.
- Save your PIN. It will be required immediately when making any wallet payments or bank withdrawals.
- Go to Student Portal > Fees & Payments.
- Select the fee you wish to pay (e.g. Tuition, Exam Fee, Uniform).
- Choose "Pay with Wallet".
- Enter your 4-Digit Transaction PIN to authorize the debit.
- Once confirmed, the fee is recorded as paid, your wallet balance is updated, and both you and the school receive instant SMS & Email payment receipts.
Note: Students can also pay directly via Flutterwave card/bank transfer checkout or direct school bank deposit.
Schools, staff, and students can withdraw wallet funds directly to any Nigerian bank:
- Go to My Wallet and click "Withdraw Funds".
- Select your destination bank and enter your 10-digit NUBAN account number.
- Enter the amount you wish to withdraw (Minimum ₦100).
- Review the live fee calculation (e.g. 1.5% Super Admin platform processing charge).
- Enter your 4-Digit Transaction PIN and click "Confirm Withdrawal".
- The payout is dispatched immediately to your bank, and transaction alerts are sent via SMS and Email.
| Transaction Event | Recipient | SMS & Email Notification Details |
|---|---|---|
| Student Fee Payment | Student / Parent | Instant SMS and branded email receipt confirming fee name, amount, reference, and remaining balance. |
| Fee Inflow | School Management | SMS & Email alert notifying school admin of student name, admission number, fee title, and wallet credit. |
| Bank Withdrawal | Withdrawing User | SMS and email statement detailing payout amount, processing charges, and destination bank. |
| Platform Commission / Revenue | Super Admin | Real-time SMS and email alert to EduRemarks Super Admin on fee earnings and payout statuses. |
Enterprise Security
EduRemarks implements defense-in-depth security to protect your institution's data.
AES-256 Encryption
All sensitive data encrypted at rest and in transit.
Role-Based Access
Granular permission system for every user type.
Cloud Backup
Automated daily backups with multi-region recovery.
Audit Logs
Complete audit trail of all system activities.
Secure Login
Password hashing, session management, and CSRF protection.
Data Privacy
NDPR and GDPR-aligned data handling practices.
Support & Help
Get help when you need it. Our support team and AI assistant are here for you.
AI Assistant (WiseBot)
Chat with our AI assistant for instant help. Available 24/7 on every page of the platform.
Ticket Support
Create support tickets for complex issues. Our team responds within 24 hours.
Documentation
You're reading it! This guide covers every feature with step-by-step instructions.
Email Support
Reach us at support@eduremarks.de for account issues and technical assistance.
- Click the chat bubble in the bottom-right corner
- Describe your issue to the AI assistant
- If the AI can't resolve it, it will offer to "Create a Ticket"
- Confirm to create the ticket
- A support agent will be notified and join the chat
- Resolve the issue and rate your experience
Tip: You can also create tickets directly from the Support page in your dashboard.
Frequently Asked Questions
Common questions about using EduRemarks.
EduRemarks automatically provisions active digital wallets for all Schools, Staff, and Students. Every school receives a dedicated Sterling Bank Virtual NUBAN account and Flutterwave payout subaccount with zero KYC/BVN bottlenecks. Students fund wallets to pay fees in 1 click, and schools/staff can withdraw funds to any Nigerian commercial bank with 4-digit PIN security.
The 4-digit Transaction PIN is a cryptographic security code required on all wallet debits, fee settlements, and bank cashouts. You can configure or change your PIN at any time by visiting My Wallet > Set/Change Transaction PIN.
Bank withdrawals apply a transparent 1.5% Super Admin platform processing charge. When withdrawing ₦20,000, exactly ₦20,000 is sent to your bank account, ₦300 (1.5%) is deducted as the platform fee, and ₦20,300 is debited from your wallet, with dual-ledger audit records.
Yes! Every transaction automatically dispatches instant SMS via Termii and branded email receipts to students/parents and school administrators. In addition, the Super Admin receives instant SMS and email alerts on platform revenue and cashouts.
Go to the signup page and fill in your school details. Choose your school type (K-12 or Tertiary), enter the school name, admin email, and password. After registration, you'll be redirected to the admin dashboard to configure your school.
Go to Admin Dashboard > Students. You can add students individually or import them in bulk via CSV. For bulk import, download the CSV template, fill in student details, and upload the file.
Go to Staff Dashboard > Assessment Entry. Select the class, subject, and assessment type (CA1, CA2, or Exam). Enter scores for each student and click Save. The system will automatically compute grades and positions.
Yes! Students can log in to the Student Portal using their admission number and password. They can view results, take CBT exams, check performance, and download report cards and transcripts.
Go to Staff Dashboard > CBT Builder. Click "New Exam," enter the exam details (title, subject, duration, number of questions), add questions manually or import from CSV, and click "Publish." Students can then access the exam from their portal.
Go to Staff Dashboard > Generate Reports. Select the class, session, and term. Choose a report template and click "Generate." The system will create PDF report cards for all students in the class. You can then download or print them.
K-12 schools use letter grades (A1-F9), percentage averages, CA1+CA2+Exam structure, and class-based organization. Tertiary institutions use GPA/CGPA, credit units, CA+Exam structure, and department-based organization. EduRemarks automatically adjusts terminology and grading based on your school type.
Go to Admin Dashboard > SMS Campaigns. Click "New Campaign," enter your message, select recipients (parents, students, or all), and click "Send." You can also schedule messages for later. SMS credits are deducted from your balance.
Click the chat bubble in the bottom-right corner to chat with our AI assistant (WiseBot). For complex issues, the AI will create a support ticket and a human agent will assist you. You can also email support@eduremarks.de for account issues.
Version History
Changelog and release history for the EduRemarks platform.
- AI-powered WiseBot assistant with role-aware responses
- Enterprise ticket-based support system
- Premium landing page redesign
- Enhanced CBT anti-cheat with browser lockdown
- Parent portal via chatbot agent
- Full platform responsiveness (280px to 4K)
- Professional documentation portal
- Student transcript generation with CGPA
- Batch transcript generation for schools
- Report card premium A4 templates
- Broadsheet generation for K-12 and tertiary
- Enhanced result processing engine
- Bulk student import via CSV
- Complete platform rewrite
- CBT examination engine
- Role-based access control
- SMS messaging via Termii
- ID card generation system
- Online admissions portal
Download the Complete Guide
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